Following on the heels of Delta Air Lines’ decision to serve free pizza to make up for a smoke-filled cabin — because feeling mad/sad/annoyed while eating hot cheese is a near impossibility — a Delta pilot ordered pies delivered to a plane full of passengers delayed by bad weather. And apparently, this is all part of a new pizza policy at the airline.
A Delta flight from Philadelphia bound for Atlanta was diverted to Knoxville, TN because of storms in Atlanta, reports CNNMoney.
While the plane sat on the ground waiting for the weather to clear in Atlanta, pizza was delivered on baggage carts and the crew served up hot slices to soothe frayed nerves.
Passengers Tweeted evidence of the on-board pizza party before the flight eventually took off for Atlanta, arriving three hours late:
The pizza fairy could visit your flight, if you’re unlucky/lucky — a Delta spokesman says the pizza tactic is part of a broader food movement in customer service.
“It’s part of an effort company-wide when weather disrupts our operation to get food and beverages to delayed customers,” the spokesman told CNNMoney.
Delta pilot orders pizza for delayed flight [CNNMoney]
by Mary Beth Quirk via Consumerist
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